Tri State Construction SMS Campaign Privacy Policy
Effective Date: February 11, 2026
Tri State Construction (“we,” “us,” or “our”) provides SMS messaging services to inform customers, prospects, and interested parties about promotions, giveaways, events, job opportunities, and related construction services. This Privacy Policy explains what personal information we collect through our SMS campaigns, how we use it, and our commitment to protecting your privacy. These services are delivered using Twilio as our messaging platform.
1. Information We Collect
We collect only the personal information necessary to operate our SMS campaigns:
Phone Number: The mobile telephone number you provide to receive messages.
Opt-In Records: Details regarding your consent to receive SMS messages, including the date, time, method of opt-in (e.g., online form, in-person signup, keyword entry), and any associated IP address or device information collected at the time of consent.
Interaction Data: Records of messages sent to you, your responses (including opt-out requests), delivery status, and any errors (e.g., undeliverable messages).
Optional Information: If voluntarily provided during signup or interaction (e.g., first name, last name, email address, or other details for giveaway entries), we may collect and store that information.
We do not collect location data, browsing history, financial information, or any other personal data unless you explicitly provide it in connection with the SMS campaign.
2. How We Use Your Information
Your personal information is used exclusively for the administration and delivery of our SMS messaging services:
To send you informational and promotional text messages related to Tri State Construction promotions, claw machine giveaways, events, service updates, or other business communications.
To manage your subscription, including processing opt-in and opt-out requests, handling message delivery, and maintaining compliance with applicable laws and regulations (including the Telephone Consumer Protection Act).
To perform internal operational purposes, such as troubleshooting delivery issues, analyzing campaign performance (in aggregate form only), and improving our communication processes.
We do not use your personal information for any marketing purposes outside of the specific SMS campaign to which you consented. We do not profile you, create targeted advertising based on your data, or use your information for any unrelated commercial activities.
3. Sharing of Information
We do not sell, rent, trade, or otherwise disclose your personal information to third parties for their own marketing or commercial purposes.
Service Providers: We share your phone number and necessary opt-in data with Twilio, our SMS messaging provider, solely for the purpose of sending and receiving messages on our behalf. Twilio is contractually obligated to use your information only for these services and in accordance with applicable privacy laws.
Legal Requirements: We may disclose information if required to do so by law, court order, subpoena, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner, provided they agree to use it consistent with this Privacy Policy.
No other sharing of your personal information occurs.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Phone numbers and related data are stored securely and encrypted where appropriate. Access is restricted to authorized personnel only. While we strive to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Opt-Out: To stop receiving messages, reply “STOP” to any SMS message we send, or contact us directly. We will process your opt-out request promptly and confirm removal from our list.
Access and Deletion: You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in accordance with applicable law.
Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (typically up to two years for record-keeping purposes). After that time, it is securely deleted.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. If the changes are material, we will provide additional notice, such as through SMS or email where appropriate. Your continued participation in our SMS campaigns following such changes constitutes acceptance of the revised policy.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our SMS practices, please contact us at:
Email: info@tristatede.com Business Address: Tri State Construction, Smyrna, DE
This Privacy Policy applies specifically to our SMS campaigns. For our general website privacy practices, please refer to our main Privacy Policy on the website.